3D Screensaver
Overview Features Tour | FAQ

2D Flash Screensaver  2D Flash Screensaver

Translate Website

Home     Products     Support     Services     Site-Map     Links

 

Support - HyperSeries Screen Saver

If you can't find the answers to your questions, simply fill up a form here.

1) I encounter errors when I run the screen saver. What's the problem?

2) Why doesn't "Full Screen" expand full screen? I see a black border around the background.

3) Does it support Windows Password Lock?

4) Why doesn't the World Clock show the correct time?


1) I encounter errors when I run the screen saver. What's the problem?
Our best guess is that when you install our program, you did not close all running programs as instructed, including web pages with Flash plugins. We require the latest Macromedia Flash OCX file to run (included in the installer). When our setup finds that you have an older version, it will try to update it. Other possibility are that your log-in account does not have sufficient privileges to install software. Consult your system administrator.

2) Why doesn't "Full Screen" expand full screen? I see a black border around the background.
Screen Savers are 800 X 600 pixels, but not all areas are used. A black border surrounding it is part of the screen saver.

3) Does it support Windows Password Lock?
Yes

4) Why doesn't the World Clock show the correct time?
There are two reasons that the time shown may be incorrect.
 
a) The local time set on your computer needs to be correct for your local time, and set the correct time zone that you are currently in. Without this information, the world clock will not be able to show the correct time around the world.
 
b) Some countries implement daylight-savings time at different times. Adjustment for this change in time in these countries is not supported by this version of the world clock. However, in most cases the time shown will be accurate.
 


  Copyright 2002 - 2007 BlueSubstance.com, all rights reserved.